Contact
Please give me a call for a free consultation to discuss your needs and to schedule an appointment. If you prefer email, fill out the form and I will be in contact with you via email. I am available to see clients Mondays, Wednesdays, & Fridays between 9am-3pm.
I look forward to hearing from you!
Privacy Policy for Dr. Vernessa Roberts, LMFT:
This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following types of personal information from clients:
Contact Information: This includes details such as your name, email address, phone number, and mailing address.
Payment Information: We may collect payment information such as your credit card number or other payment methods.
SMS Opt-in Information: When you are an active client, you will receive SMS communication, we collect your phone number and the opt-in consent for receiving messages.
2. How We Collect Information
We collect your personal information in the following ways:
Through Forms: Informed consent, demographic information, and privacy policy are required forms you fill out and sign before starting services.
SMS Registration: By submitting your phone number for SMS registration, you are opting into receiving text communications from us.
Other Communication Channels: This includes any interactions you may have with us, such as by phone or email.
3. Why We Collect Information and How We Use It
We collect your information for the following purposes:
To Provide Services: Your contact and payment information are necessary for us to schedule appointments, collect payments, and continuity of care.
To Communicate with You: Your contact information, including your phone number, is used to confirm, update, or notify you about your appointments or services. SMS communication is used to provide updates and important information regarding your services and appointments.
4. Information Sharing
We do not share your personal information for promotional or marketing purposes. Specifically:
Third Parties: We may share your information with third parties only for legitimate business purposes, such as processing payments.
Opt-in Information: We never share or sell your opt-in consent or mobile information to any third parties for marketing or promotional purposes.
Mobile Information: Your phone number and other mobile-related information will not be shared with any affiliates, third parties, or marketing companies.
5. Opt-Out of Communications
Customers have the right to opt out of communications at any time:
SMS Communication: To stop receiving text messages, reply with STOP, or UNSUBSCRIBE.
Other Communication Methods: You can opt out of other communication methods by contacting Dr. Vernessa Roberts, LMFT.
6. Accessing and Updating Your Information
If you wish to request more information about our privacy practices, update your personal details, or have any concerns about the information we hold, please contact us at:
Email: therapy@drvernessaroberts.com
Phone: 916-384-9841
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the date of the most recent update will be indicated at the top.
By using our services and providing your information, you consent to the terms of this Privacy Policy.
If you have any questions about this policy, feel free to contact us.